Frequently Asked Questions

Answers to the most common questions we get from businesses before starting a project with us.

General

Absolutely. We encourage a free discovery call before any project begins. It helps us understand your needs, ask the right questions, and give you a clear picture of what we can deliver and how. There is no obligation and no pressure to commit to anything during the call.
The easiest way is to fill in our contact form or send us an email. Tell us about your project — what you need, your timeline, and any relevant details. We'll review your message, reach out to schedule a discovery call, and then prepare a proposal tailored to your needs.
Yes. We work with businesses globally. Our projects are delivered fully remotely with regular updates, video calls, and clear communication throughout. Distance has never been a barrier to delivering high-quality digital work.
We start by understanding your business goals, target audience, and project requirements. During the discovery call, we'll guide you through the questions we need answered. You don't need to have everything figured out — that's part of what the planning phase is for.

Websites

We work across WordPress, Shopify, WooCommerce, Wix, Squarespace, and fully custom-coded websites. We recommend the right platform based on your specific goals, budget, technical requirements, and long-term plans. There is no one-size-fits-all answer — we choose the best tool for your situation.
A standard business website typically takes 2–4 weeks. E-commerce stores generally take 3–6 weeks. Timelines depend on the number of pages, design complexity, how quickly content is provided, and revision rounds. We'll give you a clear timeline in our proposal so you know exactly when to expect launch.
Yes. Website redesigns are one of our most common projects. We improve the design, speed, structure, SEO performance, and conversion rate of existing websites — either on your current platform or by migrating to a better one. We'll review your current site first and recommend the most effective approach.
Yes. We assist with domain registration, hosting setup, DNS configuration, SSL certificates, and server configuration. We'll recommend the best hosting option for your project and handle the technical setup so you don't have to worry about it.

Applications & Business Systems

Yes. We build custom web applications including SaaS platforms, admin dashboards, customer portals, booking systems, inventory management, HR systems, invoicing platforms, and internal business tools. We handle the full stack — design, development, database, authentication, and deployment.
Yes. We build custom CRM systems for lead management, sales pipelines, and customer follow-ups, as well as full ERP systems covering inventory, purchasing, sales, accounting, HR, payroll, and business workflows. All systems are built around how your business actually operates — not a generic template.
Custom web applications typically range from 6–16 weeks depending on complexity, number of modules, and integration requirements. CRM projects tend to take 4–8 weeks. ERP systems can range from 8–20 weeks. We'll provide a detailed timeline after reviewing your requirements in our planning phase.
Yes. We integrate a wide range of third-party services including payment gateways, email platforms, CRM tools, SMS providers, WhatsApp APIs, shipping providers, accounting software, calendar systems, and many others. We can also build custom API integrations for tools that have public APIs.

AI, Chatbots & Automation

Yes. We build AI-powered chatbots for websites, WhatsApp, and Messenger platforms. We also build automation workflows for lead capture, appointment booking, email sequences, CRM updates, and full business process automation — saving your team hours of manual work every week.
Yes. We can integrate AI capabilities into your existing website or application — including AI search, content generation, document processing, data extraction, recommendation engines, and intelligent admin tools. We don't require you to rebuild the whole system to add AI features.

Support, Maintenance & Process

Yes. We offer flexible monthly maintenance and support packages covering updates, bug fixes, backups, security monitoring, content changes, performance checks, and ongoing development. You can choose a plan that fits your business needs and scale it up or down over time.
Yes. We take over maintenance and support for existing websites and applications we didn't originally build. We'll review the codebase first to understand the setup, then manage ongoing updates, fixes, and improvements from there. We're happy to provide a free assessment before you commit.
We communicate via your preferred channel — email, WhatsApp, video call, or a project management tool. You'll get regular progress updates, milestone reviews, and quick responses to questions throughout the project. We keep communication clear and straightforward — no technical jargon unless you want the details.
Yes. We provide technical SEO, on-page SEO, local SEO, Google Business Profile optimization, and ongoing monthly SEO management. We also run social media ad campaigns on Facebook, Instagram, Google, and TikTok, as well as email marketing and content strategy.
Yes. We regularly partner with marketing agencies, creative agencies, and digital consultancies as a white-label delivery partner. We handle web development, design, app development, SEO, CRM/ERP, and automation projects under your brand. We operate discreetly and can handle overflow work or full project delivery on your behalf.

Don't See Your Question Here?

Book a free consultation or send us a message and we'll answer any questions you have about your project.

Ready to Start Your Project?

Let's have a conversation about what you need and how we can help you build it.